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Resources for operators big and small

Explore how-to articles, operator blueprints, industry news and more–all for the Self Storage Industry

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Artificial Intelligence

ChatGPT & Self-Storage: Not-So-Secret AI Productivity Tool

ChatGPT is a mind bogglingly large language model developed by OpenAI. The chatbot uses a neural network to generate human-like text. From question answering to text completion, this chatbot is used for a full range of different tasks and is capable of generating responses to a given prompt in a matter of seconds. Watching it in action is truly a sight to behold.

Podcast

Episode 06: ChatGPT & Generative AI | Self Storage Lab

We'll be discussing real-life case studies of how this technology is being used to improve customer service, increase revenue and even change the way we think about self-storage operations altogether.

Self Storage

Local Self-Storage Marketing & Reputation Management (Top 6 Strategies)

Whether you have an in-house marketer spearheading your efforts or you handle all the marketing yourself as a self-storage operator, these strategies can help you maximize your local reach, build trust within the local community, and ultimately increase occupancy.

Self Storage

Why Reputation Management is Key in Local Self-Storage Marketing

This guide will examine the importance of reputation management in local self-storage marketing and explore some of the key strategies and tactics that self-storage operators can deploy to manage and enhance their reputation.

Podcast

Episode 05: Reputation Management | Self Storage Lab

Reviews are one such way to stand out. If you give an unparalleled customer experience, your customer’s won’t keep it a secret. They will share it! Reviews are a Transfer of Trust, the Modern Referral mechanism.

Self Storage

Self-Storage Auction (How Storage Unit Auctions Work)

Do you know how a self-storage auction works? A self-storage auction is a process whereby the contents of a storage unit are sold by the storage facility owner, typically to the highest bidder.

Facility Automation

Self-Storage Software (Everything You Need To Know)

Operators are embracing self-storage software solutions to unlock the potential benefits of automation and deliver exceptional renter experiences.

Podcast

Episode 01: Who we are, what this is, and why we're doing it | Self Storage Lab

Welcome to the first episode of The Self Storage Lab. Today we dive into who we are, what this podcast is about, and why we're doing this.

Podcast

Episode 04: Email Marketing | Self Storage Lab

By embracing new Email Marketing concepts, you can stay ahead of the curve, engage new tenants, and educate customers on your facility amenities and company news. We breakdown how it affects Operators and Customers alike, what to look for when making a decision, and discuss some tools you can use to streamline your Email Marketing.

Integrations

swivl, the Only Self-Storage AI Assistant, Lands on the Tenant Platform

An AI chat bot tailor made to attract and convert leads for your self storage business can now be added to any Tenant Inc. website.

Podcast

Episode 03: Business Intelligence and Analytics | Self Storage Lab

Today, we dive into the numbers that make your business run. We will dive into the new buzzword every operator is talking about, Business Intelligence (BI), why attribution is so important, data privacy, and how to setup an infrastructure to measure the right data.

Podcast

Episode 02: Websites - Your Digital Storefront | Self Storage Lab

As the first true episode of our podcast, we wanted to dive into one of the most, maybe even THE MOST important tool an operator can use to ensure they have an Online Presence. Your Website. Your digital Storefront.

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We deconstruct how operators are adapting to today’s technology-driven landscape and how it might impact your business.
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