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Explore how-to articles, operator blueprints, industry news and more–all for the Self Storage Industry

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Customer Experience

Self-Storage Website Software (How To Stop Missing 49% Of Incoming Leads)

Self-storage website software is a critical component of any operator’s technology stack. When used effectively, self-storage website apps and tools can play an important role in elevating renter experiences and generating more bookings. If you want to streamline operations and deliver better customer service, you should turn your attention to your facility’s website.

Facility Automation

Self-Storage Management System (Why Operators Need Automation Tools)

With the increasing adoption of AI-powered tools, self-storage operators must embrace new digital technology to continue offering competitive experiences. In this article, we will delve into what these systems are, why automation is crucial, and the next steps for self-storage operators looking to embrace automation solutions.

Self Storage

Self-Storage Industry Trends (Storage & Warehouse Leasing In 2023)

IBISWorld’s 2023 industry report into storage and warehouse leasing in the US sheds some light on the general trends of the industry. In this article, we will explore some key self-storage industry trends and consider the current major markets for self-storage facilities. Without wasting any time, let’s take a look at some of the variables influencing demand.

Podcast

Episode 09: Self Storage Management Styles & Tools | Self Storage Lab

In episode 9 of the Self Storage Lab podcast, Kyle, Mason, and Rodolfo discuss the varying management styles in the self storage industry and how they have led to changes in the day-to-day functions of operating teams.

Artificial Intelligence

Self-Storage & ChatGPT: 3 Use Cases For Operators To Test

The question is, how are you going to leverage ChatGPT to enhance renter experiences? As more operators begin to understand the potential of artificial intelligence and deploy various solutions, customer expectations will begin to evolve. This will leave operators with no choice but to embrace AI. Let’s explore the three use cases mentioned above in greater detail.

Facility Automation

Automated Self-Storage: Reinvent Renter Experiences

Self-storage operators must embrace the potential of automation to keep up with the industry trends and ensure the experience offered by their facility is on par with their competitors. With the support of the latest automation tools, creating seamless renter experiences is remarkably simple.

Facility Automation

Self-Storage Management Tools (Why Leverage Automation?)

As more self-storage operators begin to embrace the potential of automation, renters expect higher levels of customer service. Utilizing self-storage management tools can offer no shortage of benefits to facility operators.

Customer Experience

Google Business Profile For Self-Storage Operators: Stay Competitive In The SERPs

When it comes to attracting new storage unit renters from organic search, Google Business Profile has an important role to play in improving your visibility on the internet’s biggest search engine.

Podcast

Episode 08: ChatGPT Update! Things are moving fast

We got another update episode today! AI is taking over the news headlines. We discuss how Self Storage operators can leverage GPT’s technology in general, use cases, and it’s limitations. We also nerd out and get philosophical starting at the 38:00 minute mark. We hope you enjoy this episode!

Facility Automation

Self-Storage Remote Management (Key Benefits + Getting Started)

Self-storage remote management is all about using modern technology to automate and streamline operations, reduce overheads, and enhance renter experiences.

Facility Automation

Automating Your Self-Storage Facility: Top Concerns Debunked

This article will explore self-storage operators’ concerns about automation and debunk them one by one. Many operators are leaving money on the table by failing to embrace automated solutions. Let’s dive straight into some myth-busting.

AI-powered Chatbots

5 Ways Generative AI Can Benefit Self Storage Customers and Operators

The self storage industry has seen significant growth in recent years, with more and more people choosing to rent out storage units to store their belongings. With the rise of technology, it is no surprise that chatbots have become a popular tool for commercial real estate companies to improve customer service and streamline operations.

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