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The platform to keep your business unified

Keep your business in sync with an all in one view of how swivl is helping your team, with the most up to date data from your stores and customers accessible so you can continue doing better business.
Example UI of usage analytics for an automated chatbot

Actionable insights

An important factor in understanding ROI with chat based automation tools is attributing leads, sales, and resolutions back to the source.

A combination of our own tools and Google Analytics gives you insight into how your customers are navigating your site, chatting with swivl, and making purchase decisions.
AI Performance: Track what topics customers are asking and how well the automation handles each request.
Agent Performance: Keep tabs on the conversations that are being escalated and how well your agents are solving customer requests.
Integration customer logos - sitelink, storedge, self storage manager, tenant

Facility Management Integrations

With connections into popular Facility Management Software systems, swivl has the ability to sync everything you need to automate your storage business.

Information such as inventory, customer account status, gate codes, and more, can all be pulled directly from your FMS and displayed to your customers.

This also allows us to send contact information we collect from leads that can convert from potential to paying customers.
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Example UI of an API connection

Plug into your tech stack

Customize swivl to fit your business needs. Our open APIs integrate easily into your existing solutions.
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AI-powered Chatbots

The Definitive Guide on How to Build a Chatbot

All You Need to Know on How to Build a Chatbot and Deploy Conversational AI at Your Organization
August 4, 2022
 • 
4 Minutes

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See how we can help automate your business today.
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