The integration allows swivl to take a consumer’s experience to the next level by offering leads landing on a storage website visibility into nearby facilities, the operator’s available inventory, prices, and available discounts. Furthermore, swivl can update lead information, assist in booking a reservation, and aid in managing a customer’s account directly through Doorswap.
All the while, operators can still rely on their store managers or contact center agents to provide the human touch with a simple transition to a live chat experience.
Automation is the future of self storage. In the age of hyper-informed, store-anywhere consumers, your business needs to be always on, data driven, and customer-centered. Your renters demand it.
Check out the different ways swivl can help your Self Storage business.