Capture more leads and provide contextual help with a dynamic, AI-powered chatbot & live chat using swivl.
Capture more leads on your website with swivl’s easy-to-use and powerful AI-powered chatbot and automation tools. Teams can now focus on delivering a better customer experience.
With swivl and HubSpot, you’ll be able to have meaningful and proactive conversations with customers while they’re live on your site. In fact, give them the help they need in context to what they are looking for ー instantly.
Automatically sync key information captured through a conversation into a lead’s profile in HubSpot using Contact Attribute mapping. swivl can then continue to nurture a lead through various actions. For example, by personalizing their interactions, providing contextual help, recommending a product or piece of content depending on their needs, and so on. Similarly, swivl can alert your team via our Slack integration about actions a lead decided to take in real-time, thus ensuring you can always provide the human touch at every touchpoint.
Use swivl’s powerful intelligence and automation features to make your bot act as the first line of defense between your customers and your business. Furthermore, swivl will take care of answering questions and automating workflows while escalating to a human whenever necessary. Your team will never miss an opportunity to keep your customers happy.